Contact us

Booking guide when booking the ferry online

In the booking guide you find a description of the four steps in the booking process. There you will also find a contact form to our internet support, to get help with your online booking. Go to the booking guide.

Telephone booking

Reservation of ferry tickets, accommodation, events, activities, rentals and package trips.
Phone: +46 771 22 33 00, Mon-Fri 8-19, Sat 8-18, Sun 8-19
Fax: +46 498 20 13 90
E-mail: bokningen@destinationgotland.se

Group travel department

Reservation for groups with a minimum of 10 adults and participants in sport events within the collaboration "Idrottens Ö".
Phone: +46 771 22 33 50, Mon-Fri 8-17
Fax: +46 498 20 18 05
E-mail: gruppresor@destinationgotland.se, idrottsresor@destinationgotland.se

Customer support

Special issues and reclamations
Phone: +46 498 20 18 85, Mon-Fri 8-17
E-mail: kundservice@destinationgotland.se, info@destinationgotland.se

Cargo booking

Reservation for cargo and goods vehicles.
Phone: +46 498 20 13 20, Mon-Fri 8-17
Fax: +46 498 20 13 92
E-mail: cargo@destinationgotland.se

Refunds of ferry tickets

For refund of a ferry ticket, turn to the ferry terminal or contact our Economy Department via mail or e-mail. Please note that we need your name, booking number, account number and the name of the bank to accomplish the refund.
Address: Destination Gotland (Economy Department), P.O. Box 1234, SE-621 23 Visby
E–mail: aterbetalningar@destinationgotland.se

Lost property

Collection of lost property from the ferries and terminals. Valuables are forwarded to the Police station in Visby.
Phone: +46 498 20 13 67, Mon-Fri 9-12
E-mail: hittegods@destinationgotland.se

Head office

Phone: +46 498 20 18 00
Fax: +46 498 20 18 90
Address: Korsgatan 2, P.O. Box 1234, SE-621 23 Visby
E-mail: info@destinationgotland.se
VAT no: SE556038234201